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Terms Conditions That Govern Your Account

Every account on fifo88myr operates under these terms — they set out what you can do, what we commit to, and how disputes are handled.

Account EligibilityPayment TermsWithdrawal RulesAccount Suspension PolicyGoverning Law

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REACH OUR TEAM

How to Contact Us About These Terms

If a clause is unclear or you need to raise a terms-related concern, our support team is reachable through the channels below. For account-specific queries — such as a disputed withdrawal or a payment hold on your Touch 'n Go eWallet or Boost transaction — live chat gets you the fastest response.

Live Chat Available directly inside your account dashboard. Raise terms queries, payment disputes, or account-access issues and get a response from our team without leaving the page.

Email Support Send detailed terms or account queries to our support address. We aim to respond within one business day. Include your account reference for faster handling.

Help Centre Our help centre covers common terms questions — account eligibility, withdrawal conditions, and what triggers a review. Check there first for quick answers before contacting us.

What These Terms Cover and How They Apply

fifo88myr Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you open an account with us. They cover how your account is created and verified, how funds move in and out through Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX, and what happens if a transaction is disputed. We may

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update these terms when regulations or platform operations change — we will notify you via the contact details on your account before material changes take effect. Continued use of your account after notice means you accept the revised terms. Where any section conflicts with applicable Malaysian
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law, the legal requirement takes precedence. If you have questions about a specific clause, our support team can walk you through it before you proceed. Access to certain features depends on your region and is available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Your account data is stored securely and used only to operate your account, process payments, and meet our compliance obligations. We do not sell your personal information to third parties. Players in George Town and across Malaysia can request a copy of their account data or ask us to correct inaccurate details by contacting support with their account reference.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable law after closure. You may request deletion of non-essential data via email support.

Cookie Use

Our platform uses cookies to keep your session active and remember your payment preferences, such as your chosen eWallet method. You can manage cookie settings through your browser at any time.

Account Security

Each login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately to freeze your account and review recent transactions.

Requesting Changes

To update your registered details — name, contact number, or linked payment method — submit a request through live chat or email with supporting identification. Changes are processed after verification.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, live chat or email support can give you a direct answer tied to your account.

These terms apply to anyone who opens an account on fifo88myr. Access is available where local law permits, and by registering you confirm that you meet the eligibility requirements in your region.

We will notify you before any material change takes effect, using the contact details on your account. Minor clarifications may be updated without prior notice, but we will always post the current version on this page.

A breach may result in a temporary account suspension or permanent closure, depending on severity. We will contact you via your registered details before taking action, except where immediate suspension is required to protect account security.

Deposits and withdrawals via Touch 'n Go eWallet, Boost, and GrabPay are subject to the transaction limits and verification steps set out in the payment section of these terms. Disputed transactions should be raised with support within seven days.

Contact our support team by email with your account reference and a clear request for your data. We will process it in line with applicable data protection requirements and respond within a reasonable timeframe.

These terms are governed by the laws applicable in Malaysia. Where a specific clause conflicts with a mandatory legal requirement in your jurisdiction, the legal requirement takes precedence over our stated terms.

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